Privacy Policy — tkbaje Platform
Your privacy matters to tkbaje. This Privacy Policy explains what personal data we collect from players in Bangladesh, how we use and protect it, who we may share it with, and what rights you hold over your own information.
Our Privacy Commitments
256-Bit SSL Encryption
All data transmitted between your device and the tkbaje platform is protected by industry-standard 256-bit SSL encryption at all times.
Secure Data Storage
Personal data is stored on secured servers with restricted access controls. We apply technical and organisational safeguards to prevent unauthorised access or disclosure.
No Sale of Personal Data
tkbaje does not sell, rent, or trade your personal information to any third party for their independent marketing or commercial purposes.
Minimal Data Collection
We collect only the personal data necessary to operate your account, process transactions, verify your identity, and meet our compliance obligations.
Your Rights, Always Respected
You may request access to, correction of, or deletion of your personal data at any time by contacting tkbaje support. We will respond within 30 days.
Transparent Cookie Use
tkbaje uses cookies strictly for session management, security, and platform performance analytics. We do not use cookies to build third-party advertising profiles.
01 Data Controller
tkbaje, operating at tkbaje.club, is the data controller responsible for the personal data collected through the platform. As data controller, tkbaje determines the purposes for which and the means by which your personal data is processed.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our data protection team at: . All enquiries relating to data privacy will be handled separately from general customer support and will receive a response within 30 calendar days of receipt.
02 Personal Data We Collect
tkbaje collects the following categories of personal data from players, prospective players, and visitors to the platform:
| Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number | Yes (KYC) |
| Contact Data | Mobile number, email address, residential district or city | Yes |
| Account Data | Username, hashed password, account preferences, communication settings | Yes |
| Financial Data | bKash / Nagad / Rocket account numbers, deposit and withdrawal history, BDT transaction amounts | Yes |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic |
| Usage Data | Pages visited, games played, bets placed, bet amounts, bonus activity, session duration | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Where applicable |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, time -out periods, reality check intervals | Where applicable |
tkbaje does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming request (for example, a player disclosing a gambling addiction when requesting self-exclusion). Any such data is processed solely for the purpose of providing appropriate player protection support.
03 How We Collect Your Data
tkbaje collects personal data through the following means:
- Direct submission: Data you provide during account registration, KYC verification, deposit and withdrawal requests, support interactions, or responsible gaming tool activation.
- Automated collection: Technical and usage data collected automatically via server logs, cookies, and similar tracking technologies when you access or interact with the tkbaje platform.
- Third-party payment processors: Financial data shared with tkbaje by payment service providers such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard in connection with the processing of deposits and withdrawals.
- Identity verification partners: Where tkbaje uses a third-party KYC service to assist with document verification, that provider may return identity confirmation data to tkbaje for the purposes of account verification.
- Game providers: Session and gameplay data received from game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi in connection with game rounds played on the tkbaje platform.
04 Purposes of Processing Your Data
tkbaje processes your personal data for the following specific purposes:
- Account creation and management: To register your account, authenticate your identity at login, maintain your account settings, and communicate account-related notices to you.
- KYC and age verification: To verify that you are at least 18 years of age and to confirm your identity in compliance with responsible gaming obligations and anti-money-laundering requirements.
- Transaction processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and card payment methods, and to maintain accurate financial records.
- Platform operation and improvement: To deliver, maintain, and improve the tkbaje platform including games, betting markets, and payment systems, based on aggregated usage analytics.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, match-fixing, and other conduct prohibited under the tkbaje Terms & Conditions.
- Responsible gaming: To monitor betting patterns for signs of problem gambling behaviour and to administer deposit limits, self-exclusion requests, and time-out periods requested by players.
- Marketing communications: To send you promotional offers, bonus notifications, and seasonal updates where you have consented to receive such communications. You may opt out at any time.
- Legal compliance: To comply with applicable legal obligations including financial record-keeping requirements and responses to lawful requests from regulatory or law enforcement authorities.
- Customer support: To respond to and resolve enquiries, complaints, and disputes submitted via live chat or email.
05 Legal Bases for Processing
tkbaje processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
- Contract performance: Processing necessary to fulfil our obligations to you under the tkbaje Terms & Conditions, including account management and transaction processing.
- Legal obligation: Processing required to comply with applicable laws, including KYC, anti-money-laundering obligations, and responses to lawful authority requests.
- Legitimate interests: Processing necessary for tkbaje's legitimate business interests, such as fraud prevention, platform security, and analytics — where these interests are not overridden by your privacy rights.
- Consent: Processing based on your freely given, specific, and informed consent, primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
06 Sharing Your Personal Data
tkbaje does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:
- Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, and others) for the purpose of processing financial transactions.
- KYC and identity verification providers: Third-party services used to assist with document verification and age confirmation during the account registration and verification process.
- Game technology providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios, who receive session identifiers necessary to deliver game content and settle game rounds.
- IT and infrastructure providers: Cloud hosting, CDN, and cybersecurity service providers who process data on tkbaje's behalf under strict data processing agreements.
- Regulatory and law enforcement authorities: Where tkbaje is legally required to disclose information in response to a lawful request, court order, or applicable regulatory directive. tkbaje will, where legally permissible, notify you of such a disclosure.
- Professional advisors: Legal, accounting, and audit professionals who are bound by confidentiality obligations and who require access to certain data in the course of providing professional services to tkbaje.
In all cases where data is shared with third-party processors, tkbaje requires those parties to maintain appropriate security standards and to process the data only for the specific purposes for which it was shared.
07 Data Retention
tkbaje retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, and in any event for no longer than required by applicable legal or regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data (active accounts) | Duration of the account relationship |
| Account and identity data (closed accounts) | 5 years from date of account closure |
| Financial transaction records | 7 years from the date of each transaction |
| KYC verification documents | 5 years from date of account closure |
| Customer support communications | 3 years from the date of the interaction |
| Technical logs and usage data | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 2 years |
| Self-exclusion records | Duration of exclusion plus 7 years |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data must be retained beyond the standard period due to an active legal dispute or regulatory investigation, tkbaje will extend retention only for the minimum necessary period.
08 Security Measures
tkbaje implements a layered security approach to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- Transport Layer Security (TLS / SSL): All data in transit between your device and our servers is encrypted using TLS 1.2 or higher with 256-bit encryption keys.
- Password hashing: Account passwords are stored exclusively as salted cryptographic hashes. No plaintext passwords are stored on tkbaje systems at any time.
- Access controls: Access to personal data within tkbaje is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and audited.
- Two-factor authentication: Where available, players are encouraged to enable two-factor authentication (2FA) on their accounts to add an additional layer of login security.
- Intrusion detection: tkbaje employs automated intrusion detection and anomaly monitoring systems that generate alerts for suspicious access patterns in real time.
- Regular security reviews: Our platform and data handling processes are subject to periodic internal security reviews to identify and address vulnerabilities.
While tkbaje takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, tkbaje will notify affected players without undue delay and take all necessary remediation steps.
09 Cookies & Tracking Technologies
The tkbaje platform uses cookies and similar tracking technologies to operate correctly and to improve your experience. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens — required for the platform to function | Session |
| Functional | Remembering your preferences, language settings, and game lobby state | Up to 12 months |
| Analytics | Aggregate, anonymised data on platform usage patterns to improve performance — no individual profiling | Up to 12 months |
tkbaje does not use advertising cookies, third-party retargeting cookies, or cookies that build profiles for use by external advertisers. You may configure your browser to refuse all cookies or to alert you when a cookie is being set; however, disabling strictly necessary cookies may prevent you from logging in or using certain platform features.
10 Your Data Rights
As a player on the tkbaje platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at: . We will respond within 30 calendar days of receiving a valid request.
- Right of access: You may request a copy of all personal data tkbaje holds about you, along with information about how it is being processed.
- Right to rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct or complete it without undue delay.
- Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to restriction: You may request that we restrict the processing of your data in certain circumstances, for example while a correction request is being assessed.
- Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format where processing is based on your consent or a contract.
- Right to object: You may object to processing based on tkbaje's legitimate interests, or to direct marketing communications, at any time.
- Right to withdraw consent: Where processing is based on your consent (primarily for marketing), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Please note that certain rights may be subject to limitations where tkbaje has a legal obligation to retain or continue processing your data. tkbaje will explain the basis for any limitation in its response to your request.
11 Minors
The tkbaje platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 18. Age verification is conducted as part of the KYC process for all registered accounts.
If tkbaje discovers or has reason to believe that an account has been registered by or on behalf of a person under 18, that account will be suspended immediately, all bets and game activity will be voided, and any deposits will be returned to the payment method used, pending identity verification of the account holder. If you believe a minor has accessed the tkbaje platform, please notify us immediately at .
12 International Data Transfers
As an online platform serving players primarily located in Bangladesh, most of tkbaje's data processing takes place within or in close proximity to the Bangladesh Standard Time zone (BST, UTC+6). However, some of our technology partners and game providers operate infrastructure in other regions, which may result in your personal data being processed in jurisdictions outside Bangladesh.
Where personal data is transferred internationally, tkbaje takes reasonable steps to ensure that appropriate safeguards are in place, including contractual data processing agreements with all third-party service providers that require them to maintain standards of data protection equivalent to those applied by tkbaje. By using the tkbaje platform, you acknowledge and consent to such transfers where necessary for the operation of your account.
13 Changes to This Privacy Policy
tkbaje reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, provide notice to registered players via the platform's notification system or by email to the address associated with their account.
We encourage you to review this Privacy Policy periodically. Your continued use of the tkbaje platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a change, you may contact us to request account closure as described in the tkbaje Terms & Conditions.
14 Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by tkbaje, please contact our support team. All data protection enquiries are handled with priority and will receive a formal response within 30 calendar days of receipt.
Email (plain text — not a clickable link):
For questions about responsible gaming tools including self-exclusion and deposit limits, please visit our Responsible Gaming page. For general questions about your account, deposits, and bonuses, our FAQ page covers the most common topics.
Your Data Is Safe With Us
Explore tkbaje With Confidence
Now that you understand how tkbaje protects your privacy, feel free to explore everything the platform has to offer — live cricket betting, world-class slots, live casino tables, and fast BDT payouts via bKash, Nagad, and Rocket. 18+ only. Play responsibly.
🔞 18+ Only | Play Responsibly | Bangladesh | SSL Encrypted